Send us a Message
📧 Email Response: We typically respond to all inquiries within 24-48 hours during business days.
Get in Touch
📅 Response Times
Email Support:
24-48 hours
Bug Reports:
12-24 hours
Business Inquiries:
2-3 business days
Feature Requests:
1 week
🚀 Latest Updates (v10.8.0)
Custom Currency Creator
Revolutionary feature! Create unlimited custom currencies with your own denominations, symbols, and values. Perfect for gaming, education, business, and specialized applications!
Focus-Persistent Inputs
Revolutionary smooth typing experience! No more clicking repeatedly to continue typing in forms. Enhanced with React.memo optimization for better performance.
Currency Management System
Enable/disable currencies to show only what you need. Seamless switching between built-in and custom currencies with persistent preferences.
🎉 Try the new features now! Visit Note Counter to experience Custom Currency Creator and enhanced performance.
Frequently Asked Questions
How do I report a bug or technical issue?
You can report bugs by emailing us at bugs@notecounter.shop or using the contact form above with "Bug Report" as the subject. Please include details about what you were doing when the issue occurred, your browser/device information, and any error messages you saw.
Can I request new features for Note Counter?
Absolutely! We love hearing from our users about features they'd like to see. Send your suggestions to features@notecounter.shop or use the contact form. We review all feature requests and prioritize them based on user demand and technical feasibility.
Is Note Counter really free to use?
Yes, Note Counter is completely free to use with no hidden costs, subscriptions, or premium plans. We believe financial tools should be accessible to everyone. The project is open-source and supported by the community.
How do you ensure my financial data is secure?
We take privacy seriously. All calculations are performed locally in your browser - we never store, transmit, or have access to your financial data. We don't use tracking, analytics, or store personal information. Check our privacy policy for complete details.
Can I use Note Counter for commercial purposes?
Yes! Note Counter is free for both personal and commercial use. Many businesses use our tool for daily cash management, point-of-sale operations, and financial reconciliation. For enterprise features or custom solutions, contact our business team.
How can I contribute to the Note Counter project?
Note Counter is open-source and welcomes contributions! You can contribute code, report bugs, suggest features, improve documentation, or help with translations. Visit our GitHub repository or contact us for more information about contributing.
Do you offer customer support?
Yes, we provide free email support for all users. We typically respond within 24-48 hours during business days. For urgent issues, please mark your email as "URGENT" in the subject line. We also have a growing knowledge base and community forum.
What browsers and devices are supported?
Note Counter works on all modern web browsers including Chrome, Firefox, Safari, and Edge. It's fully responsive and works on desktop computers, tablets, and mobile devices. For the best experience, we recommend using the latest version of your preferred browser.